Shipping Policy
1. Order Processing Time
- Orders are typically processed within 1-5 business days from the time of purchase (excluding weekends and holidays).
- Once your order is processed, we will send you an email confirmation along with tracking information to keep you updated on your shipment status.
2. Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on the delivery location and the size/weight of your order. Delivery times vary depending on the shipping method selected and your destination.
- Standard Shipping: Estimated delivery within 5-7 business days (may vary depending on location).
Note: Delivery times are estimates and may be affected by factors such as weather, holidays, or carrier delays.
3. Shipping Locations
We offer shipping to the following locations:
- International
If you do not see your country listed, please contact our customer service team for assistance.
4. Shipping Carriers
We partner with reliable shipping carriers to deliver your orders
You will receive a tracking number via email once your order has shipped, which will allow you to monitor your package’s journey.
5. Order Tracking
After your order has been shipped, you will receive an email with tracking details. You can track your order using the provided link or by visiting the carrier’s website directly.
If you have any questions about the status of your shipment, please don’t hesitate to contact us.
6. Incorrect or Incomplete Address
Please ensure that the shipping address you provide is correct and complete. We cannot be responsible for delays or non-delivery caused by inaccurate address details. If you notice an error in your shipping address after placing an order, please contact us immediately, and we will try to assist in making changes before your order ships.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us right away. We will work with the shipping carrier to resolve the issue and ensure your satisfaction. In some cases, you may need to submit a claim directly with the carrier.
8. Customs and Duties (International Orders)
For international shipments, please be aware that customs fees, import duties, and taxes may apply, and these are the responsibility of the recipient. Please check with your local customs office for further details on potential charges before placing your order.